@3boysandagirl Good morning (it's morning where I am). I'm sorry to say that, but it would be really better if you'd just fill out the form in the "Read this first" article and post it here. You also didn't answer my question about the wiki page. Without comprehensive and detailed information, and answers to all questions you were given, it's very hard to help you. That's the reason the form exists.
In the section "USB Devices connected" of the form, please enter the complete model name of the adapter. If possible, give us the output of this command:
lsusbIt lists all connected usb devices as well as their vendor and model IDs (xxxx:yyyy). Those are good for a web search about a particular device.
And as mentioned before, any messages received would be helpful, as well as the commands you used (e.g. the exact command and output of bluetooth ctrl you mentioned). Please put all commands and messages into code blocks like I did with the lsusb command.